ALL COUNTRIES:

$80.00 flat rate, $20 for each additional item. 

N. AMERICA (US AND CANADA):

$70.00 flat rate, $20 for each additional item. 

RETURNS AND EXCHANGES

You have 30 days after receiving your order to decide if you would like to send your products back for a refund or exchange. Our only requirement is that the shoes can be resold as a new pair after repackaging, so it is recommended to try on the shoes indoors. All clothing pieces are non-refundable. These products can be found on the “other products” category of our shopping menu. We do not charge a restocking fee. All returned items will receive a full product refund. 

WE SHIP TO ALL COUNTRIES. Having a strong global presence, Hades Footwear has various shipment locations. We will ship from the location best fit to receive your order based on trade relations, customs processing and speed. Although we use DHL as our primary shipping method, some countries will have smoother and less stringent customs processing if shipped with local Post, FedEx or UPS. If you have a special shipping request for your order, please don’t hesitate to let us know.

EMAIL: INFO@HADESFOOTWEAR.COM

TEL: (800) 306-7438

LIVE CHAT: If there is no response from one of our live reps, someone from our team will contact you within the next 12 hours. Please make sure to leave your email in the chat box.

Your order will include GO GREEN service by DHL at no additional cost. GO GREEN’s mission is to achieve net-zero emissions. Emission, waste and pollution reduction are essential to curbing climate change and prolonging the lifespan of not only our health but also that of everyone and everything we love. We are helping make this a reality with our collective commitment to clean energy transition, adaptation and minimizing our impact on a place we call home.