Dear valued customers, our inventory was recently damaged at port during transit to our new location. Due to the severity of the damage in addition to our shoes enduring extreme weather conditions, we have decided to abandon our shipment rather than pay the heavy duty costs. Quality means everything to us, and if taking a loss means continuing to provide only the finest footwear to our customers then so be it. From September 2019 until January 2020, we will experience higher than normal inventory shortages. In the case that an item is ordered and unable to be fulfilled within 7 days, you will receive a full refund back to the account used. We thank you with deepest sincerity for your patience and understanding, and above all your love and support. Should you have any questions or need assistance with anything please don’t hesitate to shoot us an email anytime at firstname.lastname@example.org, or give us a call at 800-306-7438.